Wag & Bright Supply products are designed with your dog's health in mind. We promise to deliver high quality, lab tested products that are good enough for humans, but designed for dogs.

Welcome to Wag & Bright Supply: Elevating Canine Wellness with Quality Products

At Wag & Bright Supply, we are dedicated to crafting products that prioritize your dog's health. Our commitment is to deliver high-quality, lab-tested items that not only meet human standards but are specifically designed to cater to the unique needs of our canine companions.

Frequently Asked Questions (FAQs):

1. Do you have a toothpaste suitable for dogs with allergies?

  • Our toothpaste contains a natural beef flavor. If your dog has a beef allergy, we recommend waiting for the launch of other flavors.

2. What if the product is sold out?

  • Our team is working tirelessly to keep our products in stock. If an item is sold out, reach out to us directly, and we'll connect you with one of our retailers who has the product in stock.

3. Why does Puppy Polish toothpaste produce foam?

  • Our toothpaste contains coco-glucoside, a natural surfactant derived from coconut oil and fructose, providing effective and gentle cleaning. It's hypoallergenic, biodegradable, and has one of the lowest possible irritation scores.

4. How should I properly store the Puppy Polisher Toothbrush?

  • Rinse the brush thoroughly, ensure it's dry, and store it in a clean, dry location or in the original container.

5. When should you replace the Puppy Polisher Toothbrush?

  • Replace every 2-3 months with heavy use. Inspect for wear and tear, and replace when visibly worn out.

6. Why do Puppy Polisher toothbrushes resist bacteria?

  • Our unique injection molding process fuses bristles to the brush head, eliminating extra spaces where bacteria can hide. PBT polymer bristles absorb less water than conventional nylon, preventing bacterial growth. UV treatment post-production ensures sanitation.

7. Are you launching new products?

  • Yes, with added manufacturing support in Canada and the USA in 2024, we are continuously improving and expanding our product line.

8. Where do you ship from?

  • Our warehouses in Calgary, Canada, and Columbus, Ohio, enable us to ship from both locations.

9. How is Wag & Bright's product inspected and tested?

  • We collaborate with 3rd party laboratories and product testing experts to ensure the quality and safety of our products. Through factory inspections we can assure that all of our manufacturing facilities uphold and comply with the highest of standards.

10. Can Puppy Polish toothpaste be used on cats?

  • We're developing a formula specifically for cats. Currently, our paste is designed for dogs. However, our Puppy Polisher Pearl toothbrush can be used on cats.

11. Why are bioplastics like wheatstraw composite (used in Puppy Polisher Toothbrushes) more eco friendly?

When we compare the carbon emissions of petrochemical-based plastics to those of bioplastics, we find a significant difference in environmental impact. Bioplastics, derived from renewable resources like plants, exhibit a considerable advantage in terms of carbon emissions. At the factory gate, where the production process begins, bioplastics typically emit 2 to 3/4 less carbon per pound compared to their petrochemical counterparts.

12. My dog finds the bone marrow chews too hard, what do i do?

Try soaking the chew for a minute in warm water, this will soften it slightly and bring out the delicious flavors.

13. Where are Wag & Bright Supply products made?

Our products are sourced from a diverse array of factories located in Australia, Canada, and across Asia. Each facility adheres to the highest production quality standards and undergoes rigorous third-party verification and lab testing far beyond industry standards.

Return Policy:

  • Wag & Bright wants you to love our products. Products can be returned for a refund within 30 days of receipt (minus shipping and handling fees) if unopened and in new condition. Contact us at info@wagbright.com for inquiries.

Becoming a Dealer:

Where to Find Wag & Bright Products:

  • Our products are available in various independent stores globally. We do not sell on Amazon, to resellers, or big box retailers. Reach out to us to see if your store is a good fit for our products.

Shipping and Wholesale Opportunities:

Global Stockists:

  • Find our products in stores across the USA, Canada, UK, Europe, Eastern Europe Australia, Hong Kong, UAE, Taiwan, Thailand, China, Indonesia, Japan, South Korea. Message us for local stores.

Contact Information:

  • For any queries, reach out to info@wagbright.com. Our head office is located in Calgary, Alberta, Canada, with a warehouse in Columbus, Ohio.

Join Our Mission for Canine Well-being:

  • At Wag & Bright, we are dedicated to creating products that enhance the lives of our furry friends. Join us on this journey of promoting canine wellness, one quality product at a time.

Q: Where do you ship from? Will there be duties?
A: USA Chew orders ship from Ohio. No duties within USA. Canada orders ship from Calgary. No duties. International orders outside USA and Canada. Check your countries import applicable tax (VAT).

Q:Why is there variance in the size and shape of the chews?
A: Each chew forms differently and has a natural warping during production. Since the chews are hand made we try our best to make sure they are the same shape but no chew is the exact same. We’re working on making them more consistent for you. We dont mass produce the chews, so we hope you can appreciate the uniqueness of each one.

Q: How long does each chew last?
A: It totally depends on the dog, but we find these chews are meant for super chewers! If you have tried Yak Chews, they are very similar in durability to those products.

Q:There is a bit of hardened foam on my chew. What is that?
A: During the production process, sometimes bubbles naturally form in the chew. Nothing to be concerned about. We’re working on removing these slight blemishes. Your dog won’t notice - we promise!

Q: Are the chew edges going to be less sharp in the future?
A: Yes we are working on a process that should smooth them down in the future.

Q: What if the chew is too hard for my dog? Or what if my dog isnt taking to it?
A: Just dip in warm water, let the water soften the outside and this also helps bringing out more flavors and smells so your pooch might find it more desireable. Over time and chewing the chew will naturally soften on its own and become sticky. Then it will tend to dry out for next session. Some dogs just are not chewers as well. You probably have a friend with a dog that will LOVE it!

Q: Which flavors are dogs liking best? What flavors should I buy for my store?
A: Our dogs actually like all the flavors and dont seem to have a preference so far. You’ll have to try each one and let us know what your dog thinks!

Q: Where are the ingredients sourced?
A: The Chews are made in Canada, ingredients are sourced from Canada, USA and South America.

Q: What is black carrot extract and why do we use it?
A: Black carrot extract is beneficial for dogs because it is rich in anthocyanins, which are powerful antioxidants that help fight inflammation and support overall cellular health. It also contains dietary fiber, promoting healthy digestion. Additionally, its natural pigments can provide a safe and appealing color to pet products, without using artificial dyes.

Q: When will you have a chew for my extra small dog?
A: Very shortly! Stay tuned. We would say please wait for extra small versions to be made. If you have a super small breed, the small size will be too large for their itty bitty mouth. We have solutions coming.

Q: What does the spirulina beef chew taste like? What if my dog doesnt like it?
A: The spirulina provides the majority of the color, but is very mild and the beef flavor shines through. Your dog wont even notice they are chewing on something healthy.

Q: What is the expiry on the chews?
A: We are confident the chew (if preserved in a dark dry space will last over 2 years. Make sure your chews stay dry! The current batch should be good well into 2027.

Q: Do the chews cause any staining on furniture?
A: No, the bright colors in the chews don’t transfer, but just like with any chew there can be a clear residual that wipes off with a warm soapy cloth. (Like with any bully stick or bone or yak chew) We find that after a long chew session, the dogs can have clear collagen in their beards and around their mouths. Be sure to wipe their chin after a long session so that the collagen doesnt harden in their hair.